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Battle of Voice Assistants

  • Swetha Y
  • Aug 26, 2019
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Voice Assistant is a software agent that can perform tasks or services for an individual based on verbal commands. Voice assistants have become a large part of the smartphone and PC. This increases competition in this space has led to a lot of improvements.

In this blog, we have selected the five most popular assistants- Google Assistant, Siri, Bixby, Amazon Alexa, and Cortana.

 

These assistants have a lot in common to start with and feature a lot of functionality and capabilities. You can usually access them with a press of a button, most of them are built into their various operating systems, they can all perform and access web searches, and they all have base apps or dedicated home screen pages to show additional information like the weather, news, reminders, and more.

Each assistant works best within their own ecosystem. Google Assistant works best with Google Ecosystem, Alexa gives its best performance with Amazon and the same for Siri (Apple), Bixby (Samsung), and Cortana (Microsoft).

 

Assistants tested:

1)      Amazon Alexa

2)            Apple Siri

3)           Google Assistant

4)           Microsoft Cortana

5)          Samsung Bixby

How do we choose the Voice Assistant?

Test 1 – Answering basic questions:

 

If you need to know the release date of a movie or when the next solar eclipse is, sports scores, a good voice assistant will provide a correct and informative answer without any difficulty. The more advanced and reliable the technology is, the more questions a voice assistant is able to recognize and answer it.

General requests such as these are one of the leading uses for voice assistants and smart devices, so the best should provide high-quality

responses — straightforward answers with an additional context or sources when presented with more complex questions.

 

Test 2Performing simple tasks:

Voice assistants can complete a large number of tasks other than Simple Commands. Some of the most common include setting a reminder, getting directions, setting up an alarm, or looking up restaurants, playing a song/video on YouTube, but no matter what you request, the best voice assistant should be able to complete the action on the first attempt.

 

Test 3 – Navigating complex tasks:

Voice assistants allow to perform specialized tasks or provide custom services. Granting voice assistants new abilities through applications gives you the ability to enhance what your voice-assistant-enabled device is capable of, whether it involves guiding you through a recipe or donating to a charity.

 

Final thoughts:

 

I.             Google Assistant:

The Google Assistant is exceptional in this contest as with other assistants, you have to get the command just right in order to get the task completed, but the Google Assistant is very good at figuring out what you need even if you ask it to do the same thing in entirely different ways.

However, it is incredibly disappointing to see that all the fun features are exclusively saved for Google Pixel devices and Google Home such as Google Duplex, Call Screen, ordering products, and more.

The Google Assistant is definitely the best all-around pick, though, even if we have to wait for the extra features to make their way to other devices.

 

 

2.             Amazon Alexa

 

 

Amazon Alexa is the most customizable assistant. It is quite basic out of the box, but you can install additional ‘skills’ that dramatically increase its functionality. Over the course of time, you will have to install a few skills. The number of skills you want to install is totally up to the user and its functionalities.

Alexa excels at gathering information over a conversation in order to complete a task. As far as pure functionality is concerned, Alexa can do more than all of the other AI Assistants, and Alexa-enabled devices work incredibly well with one another. The only disappointment here is that there aren’t a lot of devices out there that run Alexa.

 

I.                   

I.                     

    3.      Apple Siri

 

 

 

Siri also performed well during every round of this test. Apple has been doing a great job of keeping Siri competitive with every assistant, and Siri definitely feels like a solid option. Siri is the natural choice for anyone in Apple’s ecosystem, and few folks would switch from Android simply for Siri. The most impressive part, however, is its backwards compatibility.

As long as your device can run one of the newer versions of iOS that feature Siri support, you are good to go. Apple deserves a lot of credit for providing a consistent feel and feature set across both older and newer devices. Siri may not be the best choice, but it is a safe choice, especially if you are stuck on an older Apple device that can still receive OS update.

 

 

    4.          Microsoft Cortana


Cortana’s biggest strength lies in the fact that it is available everywhere, including iOS, Android, Windows 10, and even the Xbox One. It is available on more devices than any other personal assistant and it’s not even a close competition in this regard. However, it is quickly falling behind when it comes to third-party integration and more advanced tasks. Cortana is definitely not lacking in potential, but Microsoft really needs to step up their game a lot in order to be a driving force in this space.

 

 

   5.             Samsung Bixby


Finally, we have the wild card that is Bixby. Bixby did a surprisingly good job during some of the testings, and where it excels the most is in feeling like an actual personal assistant. When it does something, Bixby has the ability to emulate screen taps like an actual person, allowing it to interact with on-screen elements better than any other assistant.

Bixby is unrivalled when it comes to boring, mundane tasks like rotating images in your gallery, downloading apps, erasing your browser history, and a lot more. It’s really too bad that Bixby will be available with only a handful of devices and that its home automation features are stuck behind a $50 Samsung hub. It still needs a lot of work though, especially with its tertiary features like Bixby Vision. Overall, it is definitely better than Cortana, and at least as good as Siri.

References:

www.androidauthority.com

www.reviews.com

 

 





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